Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Personnalisé
Langues
Chronologie
FELANA RANDRIANIRINA

FELANA RANDRIANIRINA

PAYMENT EXPERT _ MOBILE BANKING & MOMO
Antananarivo

Profil professionnel

Experienced Chief Operative Officer with a proven track record of success in the financial industry. I have managed global teams and overseen operations in multiple countries, including Madagascar, Paris and Senegal. My strong leadership skills and ability to manage large teams have allowed me to achieve significant results, such as successfully implementing the Société Générale's mobile money (YUP) with clean audit reports and improving solid revenue management.

Vue d'ensemble

6
6
years of professional experience
5
5
years of post-secondary education

Expérience

Head of Issuing

AXIAN GROUP
Antananarivo
07.2024 - Actuel
  • Card issuance strategy implemented in 05 markets: Senegal, Togo, Tanzania, Madagascar and Comoros.
  • Elaboration of launch documents and card offer frameworks for the 05 markets (Business Requirement Documents, Business Case, Go to Market Plan, Customer Experience Management and coordination of the development of the customer interface on the Mixx by Yas application);
  • Referent Expert in Card Issuance and Electronic Banking Ecosystem;
  • Management of centralized back office in charge of reconciliation, claims and billing follow-up
  • Coordination and expertise in relations with card networks, payment platform providers and card-related electronic payment services.

Senior Product Manager - Electronic Banking Services

Mvola SA
02.2024 - 07.2024
  • Currently serving as a Senior Product Manager - Electronic Banking Services at Mvola SA, I am responsible for overseeing the development and management of electronic banking products and services
  • I collaborate with cross-functional teams to define product roadmaps, conduct market research, and identify customer needs
  • I use my strong analytical and problem-solving skills to drive product innovation and enhance the customer experience

Head of Electronic Banking Services

Société Générale Madagasikara - CSMPM
01.2021 - 02.2024
  • As the Head of Electronic Banking Services at Société Générale Madagasikara - CSMPM, I led the development and implementation of electronic banking services
  • I worked closely with cross-functional teams to ensure seamless integration and delivery of these services to customers
  • I managed a team of professionals and oversaw the day-to-day operations of the department

Chief Operative Officer

Société Générale Madagasikara - YUP
02.2018 - 01.2021
  • As the Chief Operative Officer at Société Générale Madagasikara - YUP, I was responsible for overseeing the daily operations of the company
  • I worked closely with the executive team to develop and implement strategic plans to drive business growth
  • I managed a team of employees and ensured efficient and effective operations across all departments by managing the electronic money flow

Formation

MBA -

Nanchang University
09.2012 - 06.2015

Chinese Language Study - undefined

Jiangxi Normal University
01.2012 - 06.2012

Bachelor - Ecotourism Management

Managers Rural Institute
09.2009 - 01.2012

Compétences

  • Leadership skills

  • Management

  • Problem-solving

  • Communication

  • Product management

Personnalisé

  • African Women Leadership Network (AWLN), Antananarivo, As a member of women leadership, I aim to engage into learning through others experience and developing financial ability for other fellow women.
  • Adaptive Leadership - Ocean Indian Chapter, Antananarivo, Adaptive Leadership cohort reunites people from various background to share and empower each other through peer learning and explorative theme discussion.

Langues

English
French
Chinese

Chronologie

Head of Issuing - AXIAN GROUP
07.2024 - Actuel
Senior Product Manager - Electronic Banking Services - Mvola SA
02.2024 - 07.2024
Head of Electronic Banking Services - Société Générale Madagasikara - CSMPM
01.2021 - 02.2024
Chief Operative Officer - Société Générale Madagasikara - YUP
02.2018 - 01.2021
Nanchang University - MBA,
09.2012 - 06.2015
Jiangxi Normal University - Chinese Language Study,
01.2012 - 06.2012
Managers Rural Institute - Bachelor, Ecotourism Management
09.2009 - 01.2012

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FELANA RANDRIANIRINAPAYMENT EXPERT _ MOBILE BANKING & MOMO