Rarivomanana Lolo
Toamasina
Summary
Adept at enhancing customer experiences and boosting satisfaction, my tenure at Amazon showcased my ability to foster strong client relationships and elevate sales figures. Specializing in grammar expertise and parent-teacher communication, I excel in translating complex information into engaging content, evidenced by significant contributions across roles like content writing and proofreading.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Agent
Amazon
10.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Content Writer
Textbroker.com
09.2020 - Current
- Completed thorough research into assigned topics.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Document Translator,Content Written,Proofreading
Studypool ,Fiverr,Textbroker
07.2019 - Current
- Facilitated effective training sessions for multicultural employees with the localization of e-learning modules and instructional materials.
- Streamlined internal communication between global departments with the efficient translation of company-wide memos, newsletters, and announcements.
- Boosted company reputation as a reliable service provider through delivering error-free translations within tight deadlines.
- Supported medical professionals in providing care to non-English speaking patients through accurate translation of health records and treatment plans.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
Audio Transcription
Go Transcript
03.2018 - Current
- Enhanced user experience for hearing-impaired viewers with precise transcription of audio content.
- Facilitated smooth-running meetings by overseeing logistics such as room setup, audiovisual equipment, and attendee registration.
Proofreader
Hiresine.com
02.2017 - Current
- Improved document accuracy by meticulously proofreading and editing various types of content.
- Checked and corrected grammatical and spelling errors in diverse documents.
Education
Bachelor of Science - Technology Education
BYU IDAHO
USA01.2024
Master of Business - International Business
University of Antananarivo
Antananarivo, Madagascar04.2023
Skills
- Writing instruction
- Reading Comprehension
- Grammar Expertise
- Online Teaching
- Parent-Teacher Communication
Certification
- CSP - Certified Sales Professional
Reading a book,Foot ball,Research.
Reading a book: Passion for exploring imaginary worlds.
Football: Athletic skill and passion for teamwork.
Research: Intellectual curiosity and commitment to knowledge exploration.
Languages
French
Native language
English
Proficient
C2
Timeline
Sales Agent
Amazon
10.2022 - Current
Content Writer
Textbroker.com
09.2020 - Current
Document Translator,Content Written,Proofreading
Studypool ,Fiverr,Textbroker
07.2019 - Current
Audio Transcription
Go Transcript
03.2018 - Current
Proofreader
Hiresine.com
02.2017 - Current
Bachelor of Science - Technology Education
BYU IDAHO
Master of Business - International Business
University of Antananarivo
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