Patricia RAFARAMALALAHARISOA
Antananarivo,Madagascar
Summary
A motivated and results-driven business graduate with a Bachelor of Commerce degree, I have extensive experience in prospecting, customer relationship management, sales operations, and administrative support. I have a proven ability to analyze client needs, develop tailored investment strategies, and manage client and supplier portfolios. I possess strong organizational and communication skills, a keen eye for detail, and a proactive approach to achieving business objectives.
Overview
24
24
years of professional experience
Work History
Owner-manager Offshore Outsourcing
Ny Ako & Co
Antananarivo Renivohitra, Madagascar
05.2017 - Current
- Researched potential partners in order to expand services offered.
- Ensured compliance with local, state, and federal regulations.
- Analyzed market trends to identify new business opportunities.
- Formed and sustained strategic relationships with clients.
- Identified new opportunities for growth, expansion, and diversification.
COMMERCIAL
Goupe EDL (BRICOPRO)
Antananarivo Renivohitra, Madagascar
02.2014 - 05.2015
- Client prospecting in the field
- Telephone and email prospecting
- Customer loyalty management
- Order tracking and customer delivery follow-up
- Preparation of sales documents
- Filing of customer records
- Managing customer portfolios and prospecting for new clients
Executive Assistant
SOFT SERVICE
Beyrouth, Liban
06.2009 - 10.2013
- Welcoming clients and visitors
- Managing the executive's schedule
- Sending letters and emails to clients and partners
- Organizing executive travel
- Filing and sorting documents
- Conducting research
- Data entry
- Drafting and typing correspondence
- Handling mail
- Planning meetings, seminars, conferences, and forums
Commercial
OIM ( (AIGLE D’OR)
Antananarivo Renivohitra, Madagascar
03.2001 - 02.2009
- Shoe manufacturing
- Telephone prospecting and appointment setting
- Discovery and analysis of prospects’ financial situations
- Proposal and sale of an investment strategy aligned with client objectives
- Cost estimation and project negotiation
- Ensuring achievement of targets
- Prospecting, business development, and customer loyalty
- Needs analysis and definition
- Proposal of a technical solution and commercial offer
File Manager / Application
JB MADAGASCAR
Antananarivo Renivohitra, Madagascar
03.2001 - 09.2003
- File manager (clients / suppliers / products)
- Application services
- Data processing
Education
BBA - Business
IMGAM
Antananarivo Renivohitra07-2003
High School Diploma -
CPA
Antananarivo Renivohitra07-2000
Skills
- Market analysis
- Attention to detail
- Regulatory compliance
- Client relationship management
- Business development
- Strategic planning
- Sales prospecting
CRM
SAGE SAARI GESCOM
TRELLO
OUTLOOK
MS OFFICE
CALENDAR EN LIGNE
Languages
French
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Owner-manager Offshore Outsourcing
Ny Ako & Co
05.2017 - Current
COMMERCIAL
Goupe EDL (BRICOPRO)
02.2014 - 05.2015
Executive Assistant
SOFT SERVICE
06.2009 - 10.2013
Commercial
OIM ( (AIGLE D’OR)
03.2001 - 02.2009
File Manager / Application
JB MADAGASCAR
03.2001 - 09.2003
BBA - Business
IMGAM
High School Diploma -
CPA
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