Marcio Kuster

Responsável pela gestão administrativa, financeira e comercial da empresa, garantindo a eficiência operacional e o crescimento sustentável do negócio. Atua na supervisão de processos estratégicos, incluindo controle de custos, planejamento orçamentário e análise de investimentos. Desenvolve e implementa estratégias comerciais para captação e retenção de clientes, além de coordenar equipes multidisciplinares para otimizar a performance e os resultados da empresa no mercado digital.

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.

• Streamlined office processes by implementing efficient administrative systems and procedures.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Enhanced company image through strategic planning of events showcasing organizational achievements.
• Assigned tasks and directed team of office clerks.
• Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.

• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
• Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
• Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.