Edna Ferreira Da Rocha Luiz
Operadora De CALL CENTER
Santa Rita De Minas, Minas Gerais
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Operador De Telemarketing Ativo E Receptivo
FAVENI
07.2019 - 04.2024
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Collaborated with other team members to achieve monthly sales targets consistently.
- Utilized effective time management strategies to prioritize tasks for optimal productivity.
AJUDANTE GERAL
FATIMA GOURMET
09.2018 - 07.2019
Education
GED -
E.E. Josefina Vieira
Santa Rita De Minas, Minas Gerais, Brazil 05.2001 -
Skills
Adaptability and Dependability
Customer Service
Attention to Detail
Product and service knowledge
Relationship Building
Appointment Scheduling
Professional Communication
Organizational Skills
Problem-solving abilities
Adaptability and Flexibility
Timeline
Operador De Telemarketing Ativo E Receptivo
FAVENI
07.2019 - 04.2024
AJUDANTE GERAL
FATIMA GOURMET
09.2018 - 07.2019
GED -
E.E. Josefina Vieira
05.2001 -
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